Terms & Conditions

Welcome to ayonn.in
By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

1. About ayonn.in

AYONN is a multi-category e-commerce platform designed to offer customers a wide range of products at one place with a smooth and secure shopping experience.

2. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please discontinue using the website.

3. Eligibility to Use

Users must be legally capable of entering into a binding contract under Indian law. Minors may use the website only under the supervision of a parent or legal guardian.

4. User Account & Information

• Users may be required to create an account to place orders.
• You are responsible for maintaining accurate and updated information.
• AYONN is not responsible for issues arising from incorrect details provided by the user.

5. Product Descriptions & Accuracy

ayonn.in makes best efforts to display accurate product information. However:

• Colors and appearance may slightly vary due to device screens
• Product specifications may change without prior notice
• Typographical or technical errors may occur

ayonn.in reserves the right to correct such errors.

6. Pricing, Taxes & Charges

• All prices are listed in INR (₹).
• Prices may include or exclude taxes as mentioned on the product page.
• Shipping charges, COD charges, or other fees (if applicable) will be shown at checkout.
• AYONN reserves the right to revise prices at any time.

7. Payments

• Payments must be made through available secure payment gateways.
• AYONN is not liable for payment failures or delays caused by third-party providers.
• In case of failed payments, orders may not be processed.

8. Order Confirmation & Cancellation

• Orders are confirmed only after successful payment.
• AYONN may cancel orders due to stock issues, pricing errors, or suspicious activity.
• Customers can request cancellation as per the cancellation policy.

9. Shipping & Delivery

• Delivery timelines are estimated and not guaranteed.
• Delays may occur due to logistics, weather, strikes, or unforeseen events.
• AYONN is not responsible for delays beyond its control.

10. Returns, Refunds & Replacements

• Returns and refunds are subject to AYONN Return & Refund Policy.
• Certain categories (personal care, hygiene, etc.) may not be returnable.
• Refunds will be processed to the original payment method after inspection.

11. Promotions, Offers & Discounts

• Promotional offers are time-bound and subject to terms.
• AYONN reserves the right to modify or withdraw offers at any time.
• Misuse of offers may result in order cancellation.

12. User Reviews & Content

• Users may post reviews or feedback where allowed.
• Reviews must be genuine and non-offensive.
• reserves the right to remove misleading or inappropriate content.

13. Prohibited Activities

Users must not:

• Engage in fraudulent or illegal activities
• Attempt to hack, disrupt, or misuse the website
• Upload harmful, abusive, or misleading content

Violation may result in account suspension or legal action.

14. Intellectual Property

All website content including brand name, logo, images, text, and design is the exclusive property of AYONN and protected under applicable laws.

15. Third-Party Services & Links

AYONN may use third-party services or provide external links. We are not responsible for their content, policies, or actions.

16. Force Majeure

AYONN shall not be held liable for failure or delay in performance due to events beyond reasonable control, including natural disasters, strikes, government actions, or technical failures.

17. Communication

By using AYONN, you agree to receive transactional communications such as order updates, service messages, or promotional emails/SMS. You may opt out of promotional communication anytime.

18. Limitation of Liability

AYONN shall not be liable for indirect, incidental, or consequential damages arising from the use of the website or products purchased.

19. Changes to Terms

AYONN reserves the right to update these Terms & Conditions at any time. Continued use of the website indicates acceptance of changes.

20. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to Indian courts only.

21. Contact Us

For any queries, concerns, or support, please contact AYONN through the contact details available on our website.