Privacy Policy

At AYONN (accessible from ayonn.in), your privacy and trust are extremely important to us. This Privacy Policy describes how we collect, use, store, protect, and share your personal information when you visit, browse, or make a purchase from our website. By using AYONN, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide better services and a smooth shopping experience.

• Personal Information: Full name, email address, phone number, shipping and billing address, and order/purchase history.
• Payment Information: Payment details are processed securely by certified third-party payment gateways. AYONN does not store your debit/credit card, UPI, or bank information on our servers.
• Non-Personal Information: IP address, browser type, device information, pages visited, and time spent on the website.

2. How We Use Your Information

We use your information for the following purposes:

• To process orders and safely deliver our herbal, organic, and consumer products.
• To provide order updates, tracking information, customer support, and service notifications.
• To improve website performance, security, and user experience.
• To personalize website content, advertisements, and promotional offers.
• To prevent fraud, unauthorized transactions, and system misuse.
• To comply with global legal and regulatory requirements.

3. Cookies, Third-Party Advertising & Google AdSense

AYONN uses cookies and similar technologies to remember your shopping preferences, analyze website traffic, and improve site functionality.

• Third-Party Vendors & Google AdSense: We partner with third-party vendors, including Google, to serve advertisements on our site. Google uses cookies (such as the DART cookie) to serve relevant ads to our visitors based on their browsing behavior on ayonn.in and other sites across the internet.
• Opting Out: You can choose to disable cookies through your personal browser settings, though some e-commerce features may not function properly. Alternatively, you can opt out of personalized third-party advertising by visiting the Google Ads Settings page or via www.aboutcookies.org.

4. Sharing of Information

AYONN does not sell, trade, or rent your personal information to third parties. We may share information only with:

• Trusted delivery and logistics partners for domestic and international order fulfillment.
• Authorized payment gateway providers for secure, encrypted transactions.
• Legal, regulatory, or government authorities when strictly required by law.

5. Data Security

We implement appropriate technical and organizational security measures to safeguard your personal data against unauthorized access, misuse, loss, or alteration. While we take strong precautions, no method of online data transmission or electronic storage is 100% secure.

6. User Rights & Choices

You have the right to access your personal information, request corrections to inaccurate data, or request the complete deletion of your data (subject to our legal or transactional obligations). You can also opt out of promotional communications at any time.

7. International Users (USA & Global)

For users accessing AYONN from outside India, including the United States & Worldwide, your information may be transferred, stored, and processed in accordance with Indian data protection laws, US privacy standards (including CCPA/CPRA where applicable), and relevant international data cross-border trade regulations.

8. Third-Party Links & Children’s Privacy

Our website may contain links to external sites; AYONN is not responsible for their privacy practices. Furthermore, AYONN does not knowingly collect personal data from individuals under the age of 18. If such information is identified, it will be removed promptly.

Legal Disclaimer & Terms of Use

1. General Information Disclaimer

The information provided on AYONN is for general informational and shopping purposes only. While we strive to keep all information accurate, complete, and up to date, AYONN makes no warranties or representations of any kind regarding the accuracy, reliability, or availability of products, content, or services on this website.

2. Product Information Disclaimer

• Product images are for illustration purposes only. Actual natural products (such as our Datun sticks, seeds, and fresh or dry leaves) may vary slightly in color, size, packaging, or appearance.
• Product descriptions are provided to the best of our knowledge; however, minor errors or omissions may occur. AYONN does not guarantee that all product information is 100% error-free.

3. Pricing & Availability Disclaimer

• Prices, offers, and product availability are subject to change without prior notice.
• AYONN reserves the right to cancel orders in case of critical pricing errors, unexpected stock unavailability, or technical checkout issues.

4. Shipping & Delivery Disclaimer

• Delivery timelines shown on the website are estimated and not guaranteed.
• AYONN is not responsible for delays caused by carrier networks, regional customs clearance (especially for USA & Worldwide cross-border orders), biosecurity checks, weather conditions, or other unexpected circumstances beyond our control.

5. External Links & Limitation of Liability

• AYONN may contain links to third-party websites for convenience. We do not control or endorse their content, products, or services.
• AYONN shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of this website, products purchased, or services provided. You agree that you use this website and verify product suitability prior to purchase at your own risk.

6. Changes to Policies

AYONN reserves the right to update or modify this Privacy Policy and Disclaimer at any time without prior notice. Any changes will be effective immediately once posted live on the website.

7. Contact Us

If you have any questions regarding this Privacy Policy or Legal Disclaimer, please contact us at contact@ayonn.in