Refund and Returns Policy

At ayonn.in , customer satisfaction is important to us. This Return & Refund Policy explains the conditions under which products can be returned, replaced, or refunded.

Eligibility for Returns

• Products are eligible for return only if they are damaged, defective, incorrect, or missing at the time of delivery.
• The return request must be raised within 48 hours of delivery (as mentioned on the product page).
• Items must be unused, unwashed, and in original packaging with all tags, labels, and accessories intact.

Non-Returnable Items

The following items are not eligible for return or refund, unless damaged or defective:

• Personal care, beauty, hygiene products
• Innerwear or intimate items
• Items marked as Non-Returnable or Final Sale
• Gift cards or digital products

How to Request a Return

To request a return:

• Contact AYONN customer support within the return window
• Share your order ID, issue details, and supporting photos or videos
• Our team will review and confirm the return request

AYONN reserves the right to reject returns that do not meet policy conditions.

Return Pickup / Shipping
India Orders

Eligible returns may be picked up by our courier partner or require self-shipping (as communicated).

USA Orders (International)

Return shipping costs for international orders may be borne by the customer, unless the item is damaged or incorrect.

Customs duties and shipping charges are non-refundable.

Refund Process

• Refunds are initiated only after the returned item passes quality inspection.
• Refunds are processed to the original payment method.
• Processing time: 5–10 business days after approval (may vary by bank/payment provider).

Replacement Policy

• Replacements are offered for eligible products, subject to availability.
• If a replacement is not available, a refund will be initiated.

Order Cancellation

• Orders can be cancelled only before they are shipped.
• Once shipped, cancellation requests will not be accepted.
• AYONN reserves the right to cancel orders due to stock issues, pricing errors, or suspicious activity.

Late or Missing Refunds

If you have not received your refund:

• Check your bank or payment account
• Contact your bank or payment provider
• If the issue persists, contact AYONN support

Policy Abuse

AYONN reserves the right to refuse returns or refunds in cases of repeated misuse, fraudulent activity, or policy abuse.

Changes to This Policy

AYONN may update or modify this Return & Refund Policy at any time. Changes will be effective once posted on the website.

Contact Us

For any questions or support related to returns or refunds, please contact AYONN through the support details available on our website.

For Any Queries, You Can Easily Contact Us.
Support : Monday to Saturday From 9:00 AM to 7:00 PM

Phone : 
Email : 

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